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Brought my laptop to a local storefront for a virus clean out. Found out on google I got charged for an additional upgrade which is free for everyone. Found this company, called and told them my situation to get a second opinion. A technician was able to remotely connect within minutes and see what was going on. Turns out the old place cleaned out the virus but for some reason removed my anti virus leaving me completely vulnerable! The tech at TG fixed my laptop within an hour of calling, I was amazed how efficient they were. Long story short a local storefront scammed me and charged me for unecessary work and left me vulnerable so I get more viruses and go back to their store. I will not be doing business with them again. If you are not looking to get taken for a ride T.G. Professionals is your best bet. From start to finish they explained everything and made sure I was happy with the work. I didn't have to wait days to get it back, it was done in an hour and they guarantee their work. They get my vote!
Raymond Schettini, the owner of the company, is a top notch professional. I was in a real bind when my current IT company was not giving me what I needed in a timely manner, nor were the work they had done in the past ever done right the first time. I needed Quickbooks updated by the end of the month and have literally been begging the company I had been using to get this done, only to be yes'd to death. I called Raymond at 6 in the morning, he was on site by 9 am and got the job done, in addition to fixing to some remote login issues I was having. I was impressed to the point, I am going to have him rebuild and upgrade our whole VPN. Young, but knowledgeable, with a strong work ethic. Integrity radiates from him. Haven't found anyone better in this field willing to service small business needs. Five stars, two thumbs up for TG Professionals Since I wrote this, I have had TG Professionals rebuild our whole IT system which spans two locations in NY and one in TX, migrate our mail server, and web host. . Top notch work. Very happy. Wish we had known that he also sold and installed security systems before we bought ours.
Our office was in a pinch when our server went down on a weekend. We gave them a call and they came out and got it running same day on a weekend! They are a great local company, treat you like a person and know their stuff. We've since moved our office and had them do all our network wiring, VOIP phones and camera system and couldn't be happier. They have been an awesome find and we are glad to have them as apart of our team. Wish Long Island had more companies like this, if you need computer help this it the place!
T.G. Professionals has been fantastic! Our business was in a bind when one of our workstations went down. Our current IT company at the time said it wasn't important and would deal with it in the morning. Our business is always running and any downtime hurts customers and us. Needless to say we told them no thanks and needed a new company ASAP. We saw T.G. was open 24/7 and gave them a call. Within a short time a tech was dispatched and got us up and running. There was no added charge for them being there in the middle of the night, they work around the clock and are very knowledgeable. Our last company would send out kids that sounded like they never used a computer before or were still learning, we needed someone with a bit more reliability and professionalism. Switching to T.G. we felt much more comfortable and secure as they take security extremely serious and dealing with customer information, they helped us impliment encryption and proper security measures to make sure it doesn't get stolen. Overall a great company, they helped us in a bind, very knowledgeable and glad to know we can count on a team thats easy to communicate with and inform us of what work they perform. They even take care of home computers which will come in handy as the kids tend to get viruses on our home computer all the time.