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T.G. Professionals has been fantastic! Our business was in a bind when one of our workstations went down. Our current IT company at the time said it wasn't important and would deal with it in the morning. Our business is always running and any downtime hurts customers and us. Needless to say we told them no thanks and needed a new company ASAP. We saw T.G. was open 24/7 and gave them a call. Within a short time a tech was dispatched and got us up and running. There was no added charge for them being there in the middle of the night, they work around the clock and are very knowledgeable. Our last company would send out kids that sounded like they never used a computer before or were still learning, we needed someone with a bit more reliability and professionalism. Switching to T.G. we felt much more comfortable and secure as they take security extremely serious and dealing with customer information, they helped us impliment encryption and proper security measures to make sure it doesn't get stolen. Overall a great company, they helped us in a bind, very knowledgeable and glad to know we can count on a team thats easy to communicate with and inform us of what work they perform. They even take care of home computers which will come in handy as the kids tend to get viruses on our home computer all the time.
Brought my laptop to a local storefront for a virus clean out. Found out on google I got charged for an additional upgrade which is free for everyone. Found this company, called and told them my situation to get a second opinion. A technician was able to remotely connect within minutes and see what was going on. Turns out the old place cleaned out the virus but for some reason removed my anti virus leaving me completely vulnerable! The tech at TG fixed my laptop within an hour of calling, I was amazed how efficient they were. Long story short a local storefront scammed me and charged me for unecessary work and left me vulnerable so I get more viruses and go back to their store. I will not be doing business with them again. If you are not looking to get taken for a ride T.G. Professionals is your best bet. From start to finish they explained everything and made sure I was happy with the work. I didn't have to wait days to get it back, it was done in an hour and they guarantee their work. They get my vote!
The technician, Raymond, was professional and knowledgeable. He fixed my son's computer and my dad's computer. I have referred him to friends who he has also helped. He even now fixes computers for my dad's friend's business. The prices are also fair and reasonable. I highly recommend TG Professionals!
Very professional, diagnosed problem immediately and fixed it same day. They offer pick up and drop off, or come to you. Very knowledgeable. Highly recommend TG Professionals for all your computer needs. Reasonable rates too!